I brought my daughter’s BMW in for diagnostics and was impressed by how professional and low-pressure the team was. They clearly explained potential issues and cost estimates without pushing us to commit. The shop was clean, and the staff was friendly. I’ll definitely return if we decide to move forward with repairs.

They were very responsive - got in the same day - and explained everything that was going on. Brad took the time to make sure I knew what was going on, how much it would be, and they finished the same day. They were way less than the dealership, too!

The mechanic is professional in solving the problems and the work was done efficiently, and the customer representative are also very helpful and welcoming. Overall very good experience.

Great service, great customer service!

One of the tension cables that pull the headliner back on my convertible had snapped and the other was badly frayed. I called a number of places and Cam at the N Scottsdale Rd location knew exactly what I was talking about over the phone and able to provide a reasonable estimate over the phone. The team was very professional, really know their stuff when it comes to BMWs and were able to complete the work quickly (2 hours - it would have taken me 5) and under the estimate quoted. I checked the completed repair and the quality of the work is excellent. Couldn’t be happier with my experience!

Fast Service! Only place to go for BMW specialized repair.

Get service, its the place I would take my WIFE’S BMW

I brought my 2016 M4 in for an aftermarket exhaust install. I understood that fitment might not be perfect and appreciated the shop setting that expectation upfront. However, what I received back was unacceptable and borderline unsafe. The exhaust was leaking in multiple areas, the gaskets between the primary and secondary cats were completely missing and hadn’t been transferred over, and the bolts supporting the midsection were loose and barely holding. The exhaust was physically touching in at least five spots, and the tips weren’t even close to aligning correctly. On top of that, I was charged extra labor beyond the original quote. The install was so poor that I had to take the entire system down and reinstall it myself just to make the car safe and drivable. It’s disappointing that a shop with such a good reputation would let a vehicle leave in that condition. While they may be fine for basic maintenance, I wouldn’t trust them with any specialized or performance work again. Poor fitment is one thing, lazy, careless work is another. Reply to comment- I understand the part was purchased used and didn’t come in branded packaging. That said, basic standards of mechanical workmanship should still apply. Missing gaskets, loose bolts, and multiple leaks aren’t fitment issues, they’re competency issues, especially on a modern day M car. I’m not a trained technician, yet I was able to reinstall the system myself with a cleaner and safer result. I would’ve appreciated being told the gaskets weren’t reused or that the system wasn’t properly secured. Instead, the car was returned in an unsafe and clearly unfinished condition, without any communication about the problems. I chose your shop based on its strong reputation and reviews. Had I known you weren’t comfortable or experienced with installing used parts, I would have taken the car elsewhere. I hope you'll consider making this right.

Excellent, excellent! Brad took the time to explain key details about my vehicle while I waited. This is definitely the place I’m taking my car to for its next service.

I've taken my 328i to Babbitt's for right at 10 years. Never disappointed! Brad is a joy to engage with and the service has left me pleased every time. I'm not very good at organizing. But they have been able to keep me on target to get the legendary reliability, longevity and performance of that e90 engine. As well as the comfort in that ride.