Babbitt is always transparent with what work is needed and why and perform the work efficiently. Their attention to detail like putting the towing hook back in the bag in the trunk and replacing the hook cover is very appreciated.

Great experience, very pleased with service and staff! Honest and upfront. Highly recommend!

Babbitt has been servicing my cars for many years. They are always considerate and thorough. Today they went out of their way for me.

Great service and in my opinion, much better customer service than BMW.

I cannot say enough good things about Babbit!! They are extremely knowledgeable, great pricing, and they go above and beyond! One of my tires went completely flat when I had repairs going on (my 328i needed a lot of TLC!) and they took it to Discount Tires and picked it up for me so all I had to was call the tire shop to pay for it. I was also quite impressed by how quickly and affordable the work was done. I’d recommend them to anyone who needs a good mechanic!

Really appreciate the honest approach to evaluating and servicing my BMW. Kameron made a great first impression of care and knowledge. Was able to quickly service my vehicle and I’ll return upon any further needs; along with recommending Babbit’s for any local service needs!

Been taking my car to Babbit to see Nathan for over 30 years! He honestly is the best and his team always gets my BMW driving like a dream again!

WARNING: DO NOT TAKE YOUR CAR TO THIS SHOPS. I brought my X3 BMW with a 'transfer case' issue. Gears are grinding the car to a stop. After I paid $1851.34 the car still has the issue. Summary: The service guy, who I will call Mr Know It ALL (Kameron) will not listen to what you have to say. He started to diagnose for $165 out the door, and he also requested the complete payment of $1851.34 before they even started the work, I agreed to half as they started and half at the end. My other mistake, not to test-drive before I paid the second half of the 'made up quote' all false diagnostics-that never fixed the problem at all. This shop diagnostic was that a 'water pump' was needed, a thermostat and expansion cap. Old parts were brought into for show in the lobby, but I never saw the delivery person bring any NEW parts to be installed, I virtually waited all day in their tiny lobby with not even a glass of water offered, after being there until 6pm when they finally deliver the car, to my surprise, after 5min driving while on the 202 West, the car STILL has the same problem. I just wasted $1851.34 that only If I take them to small claims court would I be able to recoup. This folks are complete scammers, do not trust them, do not do business with them EVER again. Folks with this reputation should be incarcerated. I am not kidding with the statement that I am pulling my resources and filing a claim in court. There is an old Chinese proverb, the fool never believes there could be a smarter-person in the room, or a person that knows more, there will always be someone that knows more than you do mister. Humility is accepting that fact, with honor and respect. And stop taking advantage of people at their most sensible phases in life. Now I see why their lobby, was empty ALL DAY, only one person came in to ask for some parts that were delivered in an Amazon type box. They are hurting from lack of business SO BAD, and this is PROOF why.

If you own a BMW this is where you need to take it. They will explain everything IN DETAIL and only work on BMWs. They take care of all the insurance paperwork in advance. Super friendly and seem to have a low overhead so you get good value. I later found out that my son takes his car there too, and believe me, he does his research!!

First time customer. Everything was upfront, bill was as quoted, will bring my BMW here for all service!