I bought a used 2013 BMW 528i with 155,000 miles that needed repairs and maintenance. I used my buddy's ASE-certified shop for an inspection quote to find all needed repairs and maintenance. I didn't like the shop, the quote, the owner, the staff, or the mechanics. I felt they had way too many red flags: too much vague work, too much upselling, total fluid flushing, and double labor. So, I took the quote, did my research, and looked for a second opinion and a few shops to check the quote and shop around to find the best certified shop. I called this location on 8/21/26 to get a second opinion and quote. Jennifer Babbit answered the phone (yes, she owns all 3 shops and actually works at her shops and knows her business as a professional with 23 years of premium services). She was friendly, welcoming, and took her time to listen and communicate with me. She was professional, answered my questions, and passed. I loved the pre-quote I received and almost said, "When can I stop in?" but had a few more calls to make. She didn't mind, so I said, "I will be in touch, but I'm probably going to call you back." (Boy, was I right, and I did!) On 8/24/26, I called the last 2 shops on my list; they were very disappointing. So, I emailed Jennifer and said, "I have made my decision, and Babbit Motor Werks is my new BMW service and mechanic. When can I get in?" Jennifer set me an appointment at this location on 8/25/26 with her amazing and very wonderful general manager, Brad. He is the absolute best—very easygoing, friendly, and happy. He made it feel very easy and communicates clearly and with full transparency. He will listen and answer all questions. I told Brad, "No rush, take your time." He told me, "We don't rush, but our lead tech will be working on it, and we should have it ready by 8/26/26." I was impressed—premium quality service, better than the dealership, and at the absolute best price in town. No wonder Babbit Motor Werks has 5 stars across 3 shops with over 2,400 total reviews. I told Brad at pick-up, "When I buy a new BMW, I will only bring it to Babbit Motor Werks for everything. I'm not wasting money at the dealership." Absolutely fabulous work, service, and experience. Thank you to Jennifer Babbit and especially Brad Sternke for everything. You're the best! See you at 160,000 for my next oil service.

Great service and prices. They didn't charge full labor hours for repairs that already involved some of the work of the main repairs. My best friend owns an auto repair company, and I still go to Babbitt.

Very knowledgeable knew a lot about different types of BMW and mini Minor very intricate questions were answered. They are not a pushy shop at all. They tell you the way it is and let you decide. Thank you very much for being an honest shop.

First time taking my car to Babbitt Motor Werks. They had my car in and out as quickly as possible. My car drove great afterwards! I felt a huge difference! I appreciate the professionalism and honesty on the recommendations. I’ll definitely be returning. Thank you!

Was reluctant to use shop outside dealer. Transparent pricing and extremely professional.

Love the team. They get the work done well, quickly and at a good rate. Easy to work with.

Professional, helpful, courteous, friendly, timely and fair pricing. I’ll use them again.

Just bought a car for our daughter and took it to Brad for a whistling sound (valve) and battery. Everything was taken care of in a timely manner and very professional.

I’ve been a BMW enthusiast for more the 35 years and have dealt with Independent BMW shops from the west cost to east coast and Babbit motor werks is in my top 3,