WARNING: DO NOT TAKE YOUR CAR TO THIS SHOPS. I brought my X3 BMW with a 'transfer case' issue. Gears are grinding the car to a stop. After I paid $1851.34 the car still has the issue. Summary: The service guy, who I will call Mr Know It ALL (Kameron) will not listen to what you have to say. He started to diagnose for $165 out the door, and he also requested the complete payment of $1851.34 before they even started the work, I agreed to half as they started and half at the end. My other mistake, not to test-drive before I paid the second half of the 'made up quote' all false diagnostics-that never fixed the problem at all. This shop diagnostic was that a 'water pump' was needed, a thermostat and expansion cap. Old parts were brought into for show in the lobby, but I never saw the delivery person bring any NEW parts to be installed, I virtually waited all day in their tiny lobby with not even a glass of water offered, after being there until 6pm when they finally deliver the car, to my surprise, after 5min driving while on the 202 West, the car STILL has the same problem. I just wasted $1851.34 that only If I take them to small claims court would I be able to recoup. This folks are complete scammers, do not trust them, do not do business with them EVER again. Folks with this reputation should be incarcerated. I am not kidding with the statement that I am pulling my resources and filing a claim in court. There is an old Chinese proverb, the fool never believes there could be a smarter-person in the room, or a person that knows more, there will always be someone that knows more than you do mister. Humility is accepting that fact, with honor and respect. And stop taking advantage of people at their most sensible phases in life. Now I see why their lobby, was empty ALL DAY, only one person came in to ask for some parts that were delivered in an Amazon type box. They are hurting from lack of business SO BAD, and this is PROOF why.

If you own a BMW this is where you need to take it. They will explain everything IN DETAIL and only work on BMWs. They take care of all the insurance paperwork in advance. Super friendly and seem to have a low overhead so you get good value. I later found out that my son takes his car there too, and believe me, he does his research!!

First time customer. Everything was upfront, bill was as quoted, will bring my BMW here for all service!

My first experience with Babbitt Motor Werks was excellent. Friendly and efficient service and unlike the Mini service centers I have been to in the past I wasn’t pressured with a service sales pitch.

I needed some major repair so I went back to Babbitt. The customer service is excellent, the repair work is outstanding and the cost is very fair.

Amazing service! Brad very friendly and the team was skilled. I’ll definitely be back again

I can't say enough good things about Brad and the team over at Babbitt in Tempe. I've had my Mini Coop served there so many times and every time they do what's needed and never try and push extra services on me. Very professional, very reasonably priced.

Excellent service! Excellent customer service and quality repair work!

Babbitt is the only place I trust to take my BMW to. Jen and Kameron are not only professional, they are extremely honest, fair, and trustworthy, and will always be transparent when it comes to fixes that are needed to keep my car in great condition. Repairs are done quickly and correctly. If you own a BMW/Mini and need a reliable and trustworthy shop, this is the ONLY place you should take your car to; you won't be disappointed!