While on vacation in the Phoenix area, my BMW wouldn't start. After researching online, I had my car towed to Babbitt due to the strong reviews, as well as a recommendation from my mechanic back in Orange County. I was not disappointed in my decision.Working with Eric was a very positive experience. The problem with why it wouldn't start was not easily detectable. They had my car a total of 5 days and I was kept informed on the progress and research daily. Through trial and error, it was determined the cam adjustment motor sensor was faulty. I was impressed with the honesty and integrity of the Babbitt crew and was not charged for any unnecessary parts that were used during the process while attempting to find the problem.I hope to never have issues again when I travel thru the Phoenix area, but if I do, I know where I'll be taking my BMW. Thanks Eric, for the fantastic service you provide on a daily basis to your customers and the service I received from you this week!